Privacy Policy

Last Updated: September 2026

Reminiscence at Home LLC (“Reminiscence at Home,” “we,” “our,” or “us”) respects the privacy of the individuals and families who visit ReminiscenceAtHome.com (the “Site”) and contact us regarding our services.

This Privacy Policy explains the types of information we may collect through our Site, how we may use that information, when information may be shared, and the choices available to you.

By using this Site, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect information that you voluntarily provide when you:

  • Complete a contact or consultation form

  • Call, email, or otherwise communicate with us

  • Request information about our services

  • Download a resource or guide

  • Subscribe to communications, if available

  • Begin the consultation or intake process

Depending on how you interact with us, this information may include:

  • Your name

  • Email address

  • Telephone number

  • General location

  • Preferred method of contact

  • Information about the person for whom you are seeking services

  • Information about care needs, memory concerns, routines, preferences, or living circumstances

  • Other information you choose to provide

Because families may contact us regarding Alzheimer's disease, dementia, memory loss, or other care needs, information you voluntarily provide could include health-related information about you or another individual.

Please provide only the information reasonably necessary for us to respond to your inquiry.

2. Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General geographic information

  • Interactions with Site features

We may use this information to understand how visitors use the Site, improve website performance, identify technical issues, and evaluate our marketing efforts.

3. How We Use Information

We may use information collected through the Site to:

  • Respond to questions and service inquiries

  • Schedule or conduct consultations

  • Determine whether our services may be appropriate for a prospective client

  • Communicate with prospective clients, clients, and family members

  • Provide requested resources or information

  • Improve our Site and services

  • Understand website usage and performance

  • Maintain the security and functionality of our Site

  • Maintain appropriate business records

  • Comply with applicable legal or regulatory requirements

  • Protect the rights, safety, and interests of Reminiscence at Home, our clients, and others

We seek to collect and use only information reasonably related to legitimate business and service purposes.